What does this Policy cover?
The Policy describes the ways in which we process information. Processing is any automated or manual operation that we may perform on information. Examples include but are not limited to collection, use, creation, storage, transfer, and deletion.
What kinds of information do we process?
We process different kinds of information depending on how you are engaging with us. These data include Personal Information, Usage Information, and User Generated Information.
What do we do with information we process?
When we process information, we do so in order to fulfill our legitimate business purposes. These include:
How do we secure information we process?
When we collect and store information on our systems as described in this Policy, we apply reasonable and appropriate administrative, physical, and technical safeguards to detect and prevent unauthorized access, disclosure, use, and loss of Personal and User Generated Information. These safeguards include monitoring and auditing of our IT infrastructure, encryption of files in transit and at rest, strong password policies, limiting access to User
Generated and Personal Information to personnel with a legitimate business purpose, and where applicable, data protection training for our personnel. When our customers choose to host our products within their own networks, Personal and User Generated Information are wholly customer controlled and subject to their individual security practices.
In the event that we discover or reasonably suspect that there has been unauthorized access, disclosure, use, loss, or other processing of your Personal or User Generated Information (a “security incident”) we will notify you by email address we have on file within a reasonable period of time.
No safeguards are 100 percent effective. While our safeguards offer a reasonable and appropriate level of protection to information that we process, we do not warrant or guarantee that data we process will never be affected by a security incident.
Cookies, web beacons, and similar local objects are small files that record or collect information. Our websites place them on your computer when you visit them. Our service providers collect information that these local objects place on your computer and use that information as described by this Policy. We also use local objects to record personalized preferences like saving your login information for the next time you visit our site or to set language preferences. You can learn more about the way we use local objects by reviewing our Cookies Policy.
What do we do with children’s Personal Information? Our products, services, and websites are not intended for Cookies use by children. We never intentionally collect information from children. If we discover that we have collected a child’s Personal Information intentionally we will delete it.
Who do we share information with?
We will make information we have collected available to third parties under the following circumstances.
Where required by law. We will make information available to government agencies who serve us with valid legal process. If this information includes Personal Information or your proprietary User Generated Information we will notify you of governmental requests for information where permitted to do so by law.
Where we have relationships with service providers. We may partner with third parties in the ordinary course of our business to perform services or provide product functionality on our behalf. Examples include recruitment software providers; payment processors; hosting providers; marketing and market research providers; resellers of our products and services; data brokers who help us supplement our records with publicly available information; and call center and other service providers supporting our customer service personnel. Our contracts with service providers require them to implement reasonable and appropriate safeguards for information we share with them and limit their rights to use that information to purposes consistent with this Policy.
In order to protect our rights or the rights of third parties. We may share information with legal counsel, auditors, and related service providers in the course of evaluating or pursuing potential claims involving enforcement of our or third parties’ contractual and other legal rights. We will take steps to ensure that we disclose only the information necessary for this purpose and impose confidentiality obligations and use restrictions consistent with this Policy where appropriate.
With Contelligent affiliates around the world. We have personnel and operations in countries around the world who work together to deliver products and services and process information as described in this Policy. These affiliates may be located in countries other than the one where you reside, including the United States. Laws governing processing of information, including Personal Information, vary from country to country and may differ from the laws applicable in your home country. All Contelligent affiliates and personnel comply with the terms of this Policy when processing information. Your use of our products, services, and websites constitutes your permission for us to share information with our affiliates without restriction.
What are my rights under this Policy?
You have the right to access, correct, modify, and object to processing of Personal Information we have collected from you. Your Personal Information is available by logging into your account. You can update whenever you like. You can also make other changes or delete your account and the Personal Information associated with it by contacting us via the Contelligent Customer Network.
You have the right to export Personal Information and User Generated Information we process for you as a customer. Your customer care representative can assist you with these requests.
You have the right to opt into and out of receiving marketing communications from us. When we collect Personal Information, we will give you the opportunity to decide whether or not you want to receive marketing communications from us. No matter what you decide, you will have the opportunity to change your mind later. Your decisions with respect to marketing communications will not affect your ability to receive communications that are based on existing business relationships like customer satisfaction outreach, acknowledgement of transactions, customer service follow-up, and so on.
You have a right to be notified of changes to this Policy. If we make material changes that affect the rights and/or responsibilities described in this Policy, we will publish notice of changes to our websites. Contelligent customers will also receive notices via the Contelligent Customer Network. If you continue to use our products, services, or websites we will consider that acceptance of the changes.
How do I contact you with questions or requests relating to this Policy?
If you are a registered Contelligent customer, the best way to contact us is to via email@example.com . A member from our customer service team will open a case number
and get your question or request to the right personnel who can assist you. They will also track progress of your case to ensure that it gets resolved.
You may also reach us by mail at:
OnePlus Systems, Inc. dba Contelligent
ATTN: Legal Department 230 W Monroe St. Ste 2450
Chicago, IL 60606